How do you contact KitchenAid?


How do you contact KitchenAid?

If you have a question about your washer or if you need service, the “Service and Support” section of the app provides our Customer Support phone number. This section also provides information on purchasing an extended warranty. If you need help with your connected appliance, please call 1-877-559-2603.

How do I make a return to KitchenAid?

You may return items purchased on within 30 days of purchase for a full refund or replacement. Simply fill out the return section of your order’s packaging slip, send the item back to us in a new and unused condition, and you’ll receive your credit within 7-10 business days.

Does KitchenAid still have a lifetime warranty?

KitchenAid® cookware has a limited lifetime warranty. The warranty will cover any manufacturing, material or workmanship defects. It does not cover normal wear, abuse, accidents.

How do I check my KitchenAid warranty?

The warranty is something specific to each product, and can normally be found on the last page of the Owners Manual. This will provide the details of coverage on your appliance.

How long is guarantee on KitchenAid?

Replacement Warranty – The KitchenAid products are covered by a free replacement/repair warranty* for a period of THREE MONTHS from the date of purchase.

How long does it take to get a refund from KitchenAid?

Allow 4-6 weeks to receive refund. KitchenAid may terminate, suspend, or amend any part or this entire Program at any time without prior notice. All claims are subject to audit.

Can I return a refurbished KitchenAid mixer?

All KitchenAid® certified refurbished products are backed by a 6-month or 1-year limited warranty* and a free 30-day return.

How long is the warranty on a KitchenAid?

One Year
Length of Warranty: One Year Full Warranty from date of purchase. KitchenAid Will Pay for Your Choice of: Hassle-Free Replacement of your Stand Mixer. See the next page for details on how to arrange for service, or call the Customer eXperience Center toll-free at 1-800-541-6390.