How do I speak to someone at Washington Gas?


How do I speak to someone at Washington Gas?

  1. Calling 844-WASHGAS (927-4427) to speak with a Customer Service representative.
  2. Submitting the required information online to start or stop natural gas service, safe and securely.

Is smelling gas an emergency?

What to Do if You Suspect a Natural Gas Leak. If you smell a natural gas odor, hear the hissing sound of gas escaping or see other signs of a leak: Immediately evacuate the area, and from a safe location either call 911 or SoCalGas at 1-800-427-2200.

Is Washington Gas and Pepco the same company?

District residents can choose their electric generation and transmission supplier and their natural gas supplier, while Pepco remains the sole electric distribution company and Washington Gas Light (WGL) remains the sole natural gas distribution company.

How do I report a gas leak in Washington?

Call 911, and then the Washington Gas Emergency Leak Line at 844-WASHGAS (927-4427), selecting option 1. Emergency responders and Washington Gas will take action 24/7 to make sure you and the community stay safe.

Is WGL the same as Washington Gas?

WGL Holdings, Inc. (WGL) is the parent company of Washington Gas, WGL Energy, WGL Midstream and Hampshire Gas.

What do you do if you smell gas outside?

If you smell gas outdoors, leave the area with a similar degree of caution. Be aware that vehicles or electrical equipment can pose a safety risk. Walk to a safe distance, if possible, and don’t attempt to correct or pinpoint the issue yourself. Shut off the gas.

How do you smell a natural gas leak?

I Smell Gas Natural gas is odorless, but an additive called mercaptan is included to alert people of leaks. Mercaptan has a highly recognizable, sulfur-like, “rotten egg” odor used to help people detect a leak.

Who provides gas in Washington DC?

WGL Holdings, Inc.
Washington Gas, a WGL Holdings, Inc. company, serves more than one million residential, commercial and industrial customers throughout Washington D.C. and the surrounding region.

Where is Washington Gas headquarters?

Washington, D.C.WGL Holdings / Headquarters

What is considered a gas emergency?

You should call the emergency line if: You can smell gas. You have low or high pressure. You suspect carbon monoxide poisoning. There has been a gas explosion or fire.

What do you do in a gas emergency?


  • Open doors and windows to allow fresh air in.
  • Turn off the gas at the mains tap, which is usually near the meter.
  • Leave the property.
  • Phone the National Gas Emergencies number on 0800 111 999.
  • Follow the advice given by the emergency adviser.
  • Wait outside for a gas engineer to arrive.